IDP Education

~  Case Study

Rapid and scalable production of an enterprise level web application.

~  Case Study

Rapid and scalable production of an enterprise level web application.

Rapid and scalable production of an enterprise level web application.

Rapid and scalable production of an enterprise level web application.

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Project management
Creative strategy
UI/UX
Technical development

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Project management
Creative strategy
UI/UX
Technical development

- - -

Project management
Creative strategy
UI/UX
Technical development

- - -

Project management
Creative strategy
UI/UX
Technical development

- - -

Project management
Creative strategy
UI/UX
Technical development

IDP-Hero-04

To expand its digital presence and engagement, IDP Education commissioned Relab to design and build a course search web application that fits in to their digital ecosystem roadmap. As part of the scope, specific technical requirements were outlined, including the implementation of a proprietary CMS - Sitecore.

To expand its digital presence and engagement, IDP Education commissioned Relab to design and build a course search web application that fits in to their digital ecosystem roadmap. As part of the scope, specific technical requirements were outlined, including the implementation of a proprietary CMS - Sitecore.

To expand its digital presence and engagement, IDP Education commissioned Relab to design and build a course search web application that fits in to their digital ecosystem roadmap. As part of the scope, specific technical requirements were outlined, including the implementation of a proprietary CMS - Sitecore.

To expand its digital presence and engagement, IDP Education commissioned Relab to design and build a course search web application that fits in to their digital ecosystem roadmap. As part of the scope, specific technical requirements were outlined, including the implementation of a proprietary CMS - Sitecore.

With more than 45 years of experience, 90 offices in 30 countries around the world, IDP Education is a world leader in student placement services with a goal to make it easy for international students to find, and apply for, their desired courses and high education providers in Australia.

Within a short project timeline, our team at Relab was given a high level requirement of a friction-free user experience with best practices across multiple devices, a user interface focused on conversion and database integrations with an existing CRM system that has minimal API documentation.

Our approach was a partner-centric process that aims for an on-budget, agile delivery. Throughout the lifespan of the project, we worked very closely and collaboratively with the product owner and the rest of the other internal teams and external partners including a Brand agency, a Technical agency and Content agency. Given the strict and sensitive timely, we started our process with a series of Discovery sessions around stakeholder expectations, user persona, usability, interface flow and site architecture. This compact but detailed planning process gave us the leverage on risk elimination and mitigation.

Upon the conclusion of Discovery, the teams worked together on design and high fidelity prototyping that went through a series of rapid testing and iterations, removing as much assumptions as we could in order to be able to deliver the Minimum Viable Product on time. A specific workflow and approval process tailored for the project was also designed to increase efficiency from all parties involved.

The results were:

  • Successful creative and technical delivery within only 10 weeks
  • Business unit KPI met, backed up with real user data that opens up opportunity and insights for further development
  • Successful integration of Sitecore as a “must have” CMS along with other third party services and APIs with high focus on a personalisation strategy

With more than 45 years of experience, 90 offices in 30 countries around the world, IDP Education is a world leader in student placement services with a goal to make it easy for international students to find, and apply for, their desired courses and high education providers in Australia.

Within a short project timeline, our team at Relab was given a high level requirement of a friction-free user experience with best practices across multiple devices, a user interface focused on conversion and database integrations with an existing CRM system that has minimal API documentation.

Our approach was a partner-centric process that aims for an on-budget, agile delivery. Throughout the lifespan of the project, we worked very closely and collaboratively with the product owner and the rest of the other internal teams and external partners including a Brand agency, a Technical agency and Content agency. Given the strict and sensitive timely, we started our process with a series of Discovery sessions around stakeholder expectations, user persona, usability, interface flow and site architecture. This compact but detailed planning process gave us the leverage on risk elimination and mitigation.

Upon the conclusion of Discovery, the teams worked together on design and high fidelity prototyping that went through a series of rapid testing and iterations, removing as much assumptions as we could in order to be able to deliver the Minimum Viable Product on time. A specific workflow and approval process tailored for the project was also designed to increase efficiency from all parties involved.

The results were:

  • Successful creative and technical delivery within only 10 weeks
  • Business unit KPI met, backed up with real user data that opens up opportunity and insights for further development
  • Successful integration of Sitecore as a “must have” CMS along with other third party services and APIs with high focus on a personalisation strategy
RLS2016 – IDP – Screens Work v1.2Artboard 1
IDP—UI-Elements-v1.5Artboard-1
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IDP—Screens-2

"Throughout the project Relab Studios maintained consistent communications and were proactive in addressing any issues and or risks. They proved themselves to be highly agile, flexible and versatile."



Reggie Singh

Digital Marketing, Production & eCommerce Lead,
IDP Education

"Throughout the project Relab Studios maintained consistent communications and were proactive in addressing any issues and or risks. They proved themselves to be highly agile, flexible and versatile."

Reggie Singh
Digital Marketing, Production & eCommerce Lead,
IDP Education

"Throughout the project Relab Studios maintained consistent communications and were proactive in addressing any issues and or risks. They proved themselves to be highly agile, flexible and versatile."

Reggie Singh
Digital Marketing, Production & eCommerce Lead,
IDP Education

"Throughout the project Relab Studios maintained consistent communications and were proactive in addressing any issues and or risks. They proved themselves to be highly agile, flexible and versatile."

Reggie Singh
Digital Marketing, Production & eCommerce Lead,
IDP Education

"Throughout the project Relab Studios maintained consistent communications and were proactive in addressing any issues and or risks. They proved themselves to be highly agile, flexible and versatile."

Reggie Singh
Digital Marketing, Production, eCommerce Lead,
IDP Education

LogoTypeArtboard 1

A customer obsessed digital design agency

A customer obsessed digital design agency

A customer obsessed digital design agency

A customer obsessed digital design agency

A customer obsessed digital design agency

Suite 1, Level 1
8-10 Shelley Street
Richmond VIC 3121

+613 9529 4291
hello@relab.com.au


Suite 1, Level 1
8-10 Shelley Street
Richmond VIC 3121

+613 9529 4291
hello@relab.com.au


Suite 1, Level 1
8-10 Shelley Street
Richmond VIC 3121

+613 9529 4291
hello@relab.com.au


Suite 1, Level 1
8-10 Shelley Street
Richmond VIC 3121

+61 3 9529 4291
hello@relab.com.au

Suite 1, Level 1
8-10 Shelley Street
Richmond VIC 3121

+61 3 9529 4291
hello@relab.com.au

Copyright © 2018 Relab Studios Pty Ltd.  All rights reserved.

Copyright © 2018 Relab Studios Pty Ltd.  All rights reserved.